Unfortunately, this is easier said than done. While many people say “work smarter, not harder,” there is often a serious disconnect between the phrase and the actions that follow. Research on management practices, for example, shows that productivity or profitability improvements are often not adopted simply because managers are unaware of the practices that actually work. For many organizations, the challenge lies in not knowing where or how to start, what steps to take, or

Many sales departments focus heavily on filling the funnel—constantly trying to add more customers into the pipeline in order to sell more. However, this approach often distracts from deeper issues. If sales teams rely only on lead generation to hit their targets, they risk overlooking critical problems in process, product, and people : Process : Sales processes may not be aligned to consistently deliver successful results. Product : The offering may not fully match customers

Diffusion of knowledge  – Knowledge transfer within an organization is a powerful tool to initiate or accelerate growth. Instead of...

Organizations have evolved around structures that dictate a clear distinction between management and associates, giving managers a...

Numbers today do not dictate whether your organization has the capability to grow in the future, yet they are the focus of leadership....

Most customers won't care, but some will. Therefore, we want to adjust our business as if we always cater to the few who do care....